Returns & Exchanges
At TokTok Beauty, we want you to love your glow. If you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery.
Check Eligibility
Ensure your beauty products are unopened, unused, and in their original packaging to qualify for a full refund.
Submit a Request
Visit our online returns portal with your order number and email address to generate a return authorization and shipping label.
Pack and Ship
Securely package your items and drop them off at any authorized carrier location using the provided prepaid return label.
Receive Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing